Team
Team
“The details are not the details; they MAKE the product.”
Who are we?
With decades of experience between us, we are design, PR, marketing and business strategy experts, based in London, one of the most inspiring cities in the world!
We each bring to the table very different backgrounds and experiences, united by our passion, enthusiasm and knowledge of all things to do with travel, hospitality & lifestyle. We are experts at what we do and we do what we love!
Tricia - Design Services
Originally from Canada, Tricia's energy and enthusiasm for all things creative is truly infectious. Having worked for numerous iconic brands, she has over 30 years of experience in the design industry.
Tricia turned her artistic expertise to the travel and aviation sector back in 2011, with South African Airways being one of her main clients throughout that decade. Now part of the 03R team, she has continued to expand deeper into the exciting travel sector and will happily meet up and discuss a design project, no matter how small! From eye-catching invitations or flyers, to comprehensive well designed brochures, effective AND good looking e-newsletters, event graphics, logos, posters, websites…
Katie - PR & Marketing
Her passion for understanding people and what makes them tick lead her into marketing after finishing university in 2008. Since then she has worked for a number of big brands across a range of disciplines including brand, PR, digital, print, social media, CRM, TV and partnerships.
She understands the importance of knowing who your audience is and how you can most effectively communicate with them across a range of consumer touchpoints. Data-driven with a creative eye, Katie has a proven track record of creating and executing targeted and effective marketing plans to drive return on investment.
Gary - Business and Brand Strategy
What Gary doesn't know about travel and aviation isn't worth knowing! Gary has over 27 years' aviation experience working with Air New Zealand, US Airways, Canadian Airlines, Virgin Atlantic, South African Airways and Qatar Airways. He has a proven track record demonstrating his ability to increase profitability, inspire others and cultivate loyalty. He has worked across a range of disciplines including General Management, Sales, Marketing, Revenue Management, Airport Operations and Reservations.
Gary is keen to help effect change through strategic solutions to business challenges and to increase overall profitability for the client with vision and passion.
Value
"You seldom improve quality by cutting costs, but you can often cut costs by improving quality." - Karl Albrecht
We never compromise on quality but our flexible approach means you can ramp up or dial down our services as and when you need us. We can work on a project basis or agree on a retainer if your needs are likely to be more consistent.
Value
"You seldom improve quality by cutting costs, but you can often cut costs by improving quality." - Karl Albrecht
We never compromise on quality but our flexible approach means you can ramp up or dial down our services as and when you need us. We can work on a project basis or agree on a retainer if your needs are likely to be more consistent.